Privacy Policy

At Orange Sky Counseling, your privacy is our top priority. We are committed to protecting your personal information and maintaining confidentiality in accordance with professional ethical standards, HIPAA regulations (if applicable), and applicable state laws.

​

This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, contact us, or engage in counseling services.

​

We may collect the following types of information when you visit our website, fill out a contact form, or receive counseling services:

​

• Contact Information: Name, email address, phone number, and mailing address.

• Appointment Details: Preferred session type (virtual or in-person), scheduling preferences, and availability.

• Payment Information: If paying privately, we may collect billing details, including credit/debit card information.

• Health Information (Confidential): Any details you voluntarily share regarding your mental health concerns when reaching out for counseling.

​

• IP address, browser type, device type, and website usage patterns for analytics and website optimization.

• Cookies and tracking technologies may be used to improve the website experience (you can disable cookies in your browser settings).

​

All personal and health-related information collected through our website or counseling sessions is handled with strict confidentiality.

​

Your information is collected for the following purposes:

✔ To schedule and manage counseling appointments.
✔ To respond to inquiries and provide requested information.
✔ To process payments for services.
✔ To improve our website and services through analytics.
✔ To comply with legal or ethical obligations related to mental health services.

​

We will never sell, rent, or share your personal information with third parties for marketing purposes.

​

As a Licensed Professional Counselor (LPC), all client sessions and communications are kept strictly confidential in compliance with HIPAA (if applicable) and professional ethical standards. However, confidentiality may be legally broken in the following situations:

• If there is an immediate threat to your safety or the safety of others.

• If we are required by law to report suspected abuse or neglect.

• If a court order or legal process requires disclosure.

​

We take appropriate technical and administrative measures to safeguard your personal information, including:

✔ Encrypted storage of digital records.
✔ Secure payment processing for private-pay clients.
✔ Restricted access to client records and communications.
✔ HIPAA-compliant virtual therapy platforms (if applicable).

 

However, no online communication is 100% secure. If you have concerns about data security, we encourage you to call or visit in person rather than submit sensitive information via email or online forms.

​

Our website may contain links to third-party websites (such as insurance providers or mental health resources). We are not responsible for the privacy practices of external sites. We encourage users to read the privacy policies of any third-party services they access.

​

We may update this Privacy Policy periodically to reflect changes in laws or our practices. The latest version will always be available on our website. By continuing to use our services, you agree to the terms of this Privacy Policy.